Amazon launches new delivery service in 37 cities

Alicia Guzman
April 25, 2018

It isn't Amazon's first alternative delivery site.

Calling all Amazon Prime members! The company's new Key In-Car deliveries allow an Amazon delivery person to drop off an order in the trunk of your auto, but only select cars in certain places. Tuesday the company launched its new Amazon Key in-car delivery service. The service is available on millions of Amazon items and works with the same day, two-day and standard shipping options.

With in-car delivery - an opt-in features that only works with 2015 or newer Volvo, Chevrolet, Buick, GMC and Cadillac vehicles - Amazon will know the general vicinity of where a customer's vehicle is parked. If the roll-out goes well and more cars are added, it could strengthen Amazon's brand with shoppers. When consumers are ready to purchase, they select "in-car" at checkout rather than delivery to a home or office location.

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The Amazon Key app uses a camera and smart lock so Prime members can have deliveries put inside their home, or vehicle. The app will notify customers when the delivery is about to happen. While we suppose this is convenient, there is also the question of whether or not you want your packages to be in full display inside your vehicle, which could prompt thieves to smash your windows and make off with it, but we suppose to each their own. Receiving a package securely and reliably in your vehicle, without you having to be there, is something we think many people will appreciate.

It's an all too common complication for Amazon deliveries, packages get stolen right off your porch. To get in-car delivery, users download the Amazon Key App and link their Amazon account with their connected auto service account. We only actually do the unlock if its [sic] the right person, right place, right auto, right time.

Is there an additional fee to receive in-car delivery?

Packages are placed in the vehicle's trunk or out of plain sight.

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There are also limitations on which vehicles are eligible for in-car delivery.

"You'll have the ability to have it delivered directly to your auto", said Joel Soper with Randy Wise Buick GMC,"OnStar will unlock the vehicle remotely when the delivery driver get there". The auto is then remotely unlocked and the package is placed inside.

Amazon says its drivers will try to hide packages and will put them in the trunk if there's room. Domino's Pizza just rolled out delivery to landmark locations using what3words, so customers can get pizza delivered to parks or other generalized locations.

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