IPhone X bug causes touch problems in cold weather

Otis Hoffman
November 12, 2017

Several seconds are needed for the OLED to be working again.

Considering that's the main way of interacting with the iPhone X, this can get very frustrating.

If you want to update to iOS 11.1.1 just pop into Settings General Software Update.

The issue first popped up on Reddit, where several commenters said they had encountered an issue that makes the iPhone's screen unresponsive. The post adds further, "literally takes 2 seconds from going inside to the cold outdoors and my screen stops being very responsive".

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Apple does suggest suitable temperature condition for its iOS device for optimum performance.

Apple's iPhone X might have the screen as its selling point over other iPhones, but the cold winter air might be putting a damper on that for some buyers. "I try swiping on websites and it doesn't register my finger", wrote the original poster.

Some users are reporting issues with the iPhone X where its screen doesn't respond to touch in cold weather.

Apple's official guidance for iPhone, iPad and iPod touch is to use them in environments where the ambient temperature is between 32º and 95º F; otherwise the device might "change its behavior" or "temporarily shorten battery life".

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Apple has acknowledged there's an issue with some of its latest smartphones freezing in cold weather, but says it's a fixable issue that will be solved via a software update. It also appears that the problem isn't consistent, with some having the issue, while others aren't.

This time, the company is promising the solution to the problem lies in the software and will be sent to customers seamlessly via a software update.

The issue emerged when people updated their phones to version 11.1 of the iOS operating system.

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