Users are outraged by the failure WhatsApp

Alicia Guzman
November 4, 2017

By this time, services in United Kingdom has been restored in nearly all parts and users from Malaysia, India, Kenya also report that Whatsapp seems to be working fine for the past couple of minutes.

Instant messaging app WhatsApp faced a global outage on Friday with thousands of users reporting on Facebook and Twitter that they were unable to send and receive messages using the service.

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"What's happening? Can't connect even though I have perfectly working wifi #WhatsAppDown", tweets one user.

Despite having more than a billion active users worldwide, WhatsApp rarely experiences such outages. And WhatsApp Web was also impacted by the outage.

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The outage in WhatsApp was caused by a software code bug and was not because of the issue from the data centre. In India alone, the number of smartphone users who utilize the service of this app adds up to more than 200 million monthly active users.

Thousands of users were forced to switch to other social media platforms such as Twitter and Facebook to either report or complain about the glitch. In May this year for example WhatsApp suffered a major four hour outage around the world. We hope the development team behind Facebook-owned messaging app finds out the reason for the crash soon enough and mitigates any such instance in the future.

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Other reports by Info About Network

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